About us
Alvares Tours and Travels is your reliable travel companion. Embracing a client-centric approach, they are driven by the motto of making your travel experiences truly extraordinary.
Welcome to Alvares Tours and Travels - A team of skilled professionals dedicated to ensuring the utmost satisfaction of its clients.
Alvares Tours and Travels, founded in 2020 by Joe Alvares, is a premier travel agency based in the heart of Pune City. With over 22 years of experience in the travel industry, Joe Alvares is committed to providing exceptional travel services to both domestic and international clients. Armed with a Bachelor’s degree in Business Administration (BBA) and IATA certification. With a passion for travel and a wealth of industry experience, Joe Alvares, along with the dedicated team at Alvares Tours and Travels, is committed to transforming your travel dreams into unforgettable realities. Whether it’s booking flights, crafting personalized tour packages, or delivering round-the-clock support.
Customer Benefits
Alvares Tours and Travels values its clients and understands the importance of prompt assistance, especially during travel. To ensure a seamless experience, they provide round-the-clock service, empowering customers with support and guidance at any hour.
Mission Statement
Our mission at Alvares Tours and Travels is to prioritize the satisfaction and happiness of our clients above all else. We strive to achieve this mission by delivering top-notch services and personalized travel solutions that cater to the unique needs and preferences of each traveler. With a dedicated team of experienced professionals, we are committed to curating seamless travel experiences that exceed expectations and create lasting memories. We endeavor to maintain our status as an IATA-certified agency, upholding the highest industry standards while continuously adapting to changing travel trends and technologies. Our mission revolves around building trust, ensuring reliability, and being available 24/7 to support and guide our valued customers at every step of their journey. Together, we embark on a quest to transform travel dreams into extraordinary realities.
Vision Statement
At Alvares Tours and Travels, our vision is to become a trailblazing force in the travel industry, recognized for our unwavering commitment to excellence and exceptional customer service. We aspire to be the go-to travel agency for individuals and businesses alike, providing them with a seamless and delightful journey from planning to execution. By continuously innovating and expanding our offerings, we aim to empower travelers to explore the world with confidence, knowing that they have a trustworthy partner in Alvares Tours and Travels. Our vision encompasses fostering enduring relationships with our clients and partners, creating a legacy of unparalleled travel experiences that will be cherished for a lifetime.
In the short term, Alvares Tours and Travels aims to consolidate its position as a prominent player in the travel industry within the local market. Looking ahead, Alvares Tours and Travels has ambitious long-term plans to expand its footprint beyond the local market and become a nationally and globally recognized travel agency.
Short-Term Plan
By leveraging our 22 years of experience and the expertise of our team, we plan to enhance our brand visibility and reputation through targeted marketing campaigns and strategic partnerships. Our focus will be on delivering exceptional customer experiences and fostering strong relationships with our existing clientele to generate positive word-of-mouth referrals. We will invest in training and development programs to further empower our staff, ensuring they stay abreast of the latest industry trends and technologies. Additionally, we will optimize our operational processes to streamline efficiency and improve service delivery. Through these initiatives, we seek to strengthen our standing in the market and establish Alvares Tours and Travels as the preferred choice for travel services in Pune and its surrounding areas.
Long-Term Plan
We aim to diversify our service offerings, including unique and innovative travel experiences that cater to the evolving demands of modern travelers. To achieve this, we will invest in cutting-edge technology to develop an intuitive online platform, providing customers with convenient and seamless booking experiences. Collaborations with prominent airlines, hotels, and travel partners will enable us to offer exclusive deals and benefits to our clients, further enhancing their satisfaction and loyalty. As part of our growth strategy, we will explore opportunities to open branch offices in key cities and establish strategic partnerships worldwide. Throughout this journey, our unwavering commitment to customer satisfaction and our passion for excellence will remain the driving force behind every decision we make, solidifying Alvares Tours and Travels as a global leader in the travel industry.